You will need a licence if you intend to work for a licensed casino in Western Australia as a manager or as an employee where your duties relate to casino operations. Please be aware that the casino will advise you of whether you will require a licence or not. There are two types of licences: Casino Employee Licence; Casino Key Employee Licence. Under a casino complex agreement the Agency may undertake not to approve an application for a casino licence made by anybody else. Burswood Entertainment Complex currently holds the Casino Operator's Licence exclusively in Western Australia. Please consult the Contact Officer for more information. Get the scoop on Australia’s casino licensing laws. The IGA or Interactive Gambling Act was passed in 2001 to legalize online gaming and create new gaming regulations. This act was passed by the Commonwealth Parliament and was approved by the Governor-General of Australia. How to get a license for online casinos? Getting a license is a crucial step. Gambling business is a specific niche area that is not favoured in all countries, to say the least. Therefore, in order not to violate the local law and be able to conduct a legal business, it is vital to have a licence. Before you use any online gaming or betting service over the internet, make sure it is legal. It must be on the register of licensed interactive gamblers to operate in Australia. Avoid services not on the register and know how to protect yourself from illegal online.
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Consistent minimum training requirements apply across hotels, clubs and the Adelaide casino.
The training requirements apply to:
- gaming employees
- gaming managers
- licensees, directors, shareholders and committee members who:
- carry out the prescribed duties of a gaming manager or gaming employee and
- have notified the commissioner as such using BOEN.
Training is not a prerequisite to being notified as a gaming manager or gaming employee. However, all new gaming managers and gaming employees:
- must complete the required training through a recognised training provider within three months of commencing employment
- are required to maintain their level of knowledge through repeat training every two years.
When training is complete, the training provider will advise Consumer and Business Services (CBS) of the results and the training record is uploaded to the BOEN system, usually within 30 days.
If CBS is unable to upload a training record, the employee or the licence holder will need to manually upload the training record on BOEN. This may be necessary if training is completed prior to a licensee notifying the BOEN system of employment.
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The licence holder is responsible for making sure that staff meet the training requirements. Payment of course fees is a matter to be decided between the licence holder and the employee.
CBS inspectors regularly check the BOEN system to ensure training is up to date.
Penalties apply for both the employer and the employee if training requirements aren’t met.
Training providers
Training courses need to be recognised by the Independent Gambling Authority (IGA).
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Basic and advanced training courses are provided by:
Australian Hotels Association SA Branch (AHA|SA)
Phone: (08) 8232 4525
Career Employment Group (CEG)
Phone: 1300 885 697
Club and Hospitality Training Services (Clubs SA partner)
Phone: (08) 8290 2200
Hospitality Industry Training Pty Ltd (HITsa)
Phone: (08) 8351 5855
The Jackpot Club
Phone: (08) 8357 7488
However, obtaining a license does not mean that any country will now welcome a new operator because the legal systems of some countries (almost all of the US states, Poland, France and others) forbid online casino games, in whole or in part. Moreover, local legal regulations may be inconsistent, and a country which had no issues with online casinos before may enact a law that blocks the activity of gambling sites on its soil. For example, until February 2017, Australia was being a favored place for online casinos of all stripes since the Australians were considered to gamble the most, spending about $8 billion a year according to a research made by Australasian Gaming Expo in 2018. This huge amount of money was going to foreign casinos bypassing the local budget. The new legal system, in particular Interactive Gambling Amendment Act 2017, prohibited the work of foreign casinos without a special Australian license, resulting in lots of gambling businesses leaving the country.
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A gambling license enhances players’ trust and address concerns about slots “rigged” RTP (Return To Player) percent and non-payment of big winnings. The reason is that a licensed casino regularly has its random numbers generator audited, and a compliance certificate is given based on the results of the examination. Generally, gambling websites have licensing info in a footer, and experienced players at their first visit always scroll down to see the jurisdiction where the site was licensed.
Online casino owners face a difficult choice of a reliable jurisdiction, which provides licenses that are valid in many countries. As of today, the choice is not rich, and gambling business owners undergo licensing in one of the following countries and territories:
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Curacao
The advantages of this small Caribbean island are zero percent tax on casino profits, fast licensing process (usually about 1.5-2 months) and low ongoing expenses. A casino owner has to place computing power (servers) in the Curacao territory. Online gambling industry forms a great part of the island’s budget, which is why Curacao has such an appealing tax system.
Kahnawake
Canada is famous for its very tolerant attitude towards gambling in terms of legislation. In 1996, Kahnawake Gaming Commission was created, which, among other things, provides licenses for online casinos. The first annual license fee is $40,000, software inspection costs $15,000 and annual license renewal fee is $10,000.
Malta
Malta Gaming Authority provides two types of licenses (B2B and B2C) for a period of five years. Those operators who obtained a prestigious Maltese license are on the UK Gambling Commission’s ‘white list’, which allows them to offer their services to British players. The operators have to adhere to a number of requirements, such as filing financial statements, ensuring players’ personal data safety and creating a Responsible Gaming Policy.
The licensing procedure is conducted in several stages: the Authority considers an application—this takes 3-4 weeks—and then the casino obtains a temporary license for a period of six months. After that, based on the results of a thorough analysis, a five-year gambling license is given. In accordance with the new taxation rules, which came into effect on January 1, 2018, online casinos with “B2C – Type 1 Gaming Services” license (slots, board games, live games) pay annual taxes of 1.25% if their profit does not exceed €3.000.000, 1% for a profit of up to €4.500.000, 0.85% for a profit of up to €5.000.000, 0.70% for a profit of up to €7.500.000 and 0.55% for a profit of up to €10.000.000.
Gibraltar
In order to get a Gibraltar license, online casino owners have to prove their financial solvency, provide a business plan and be ready to perform transactions (winnings payouts, players’ credit card data processing) exclusively through Gibraltar’s banks. License holders pay 1% of their annual profit, but no less than £85.000.
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Apart from the jurisdictions above, online casino owners can also obtain a license from the UK, Alderney, Macao, Belgium, Denmark, Isle of Man and some other countries. Getting a license will help a gambling operator to work in compliance with laws and regulations, attracting players by complete transparency, financial transactions safety and fairness of the gambling process. Licensing leads to players’ loyalty. A client of a licensed casino is always sure that every reels’ spin, every blackjack deal is always determined by random number generator system where there is no space for any fraud and software manipulation.